Surface Laptop 6 for Business

[jarett]

Having issues with the Surface Laptop 6 for Business. I've had two come through, 13.5 and 15" models and they both don't seem to want to launch any images. They sit on Preparing for boot.. please wait. They never get any further. I'm wondering if/how to troubleshoot. Also the Surface Pro 9 does not boot, sits on Preparing.. it's something to do with the new Surface range of devices. Does it have something to do with the Unsupported Window Size 4 error in the log? I can PXE boot just happily on most everything else. These are using Surface Docks to pxe boot from.

2024/08/06 19:50:58.659 [HTTP] HTTP PXE service starting ...
2024/08/06 19:50:58.659 [TFTP] TFTP service starting ...
2024/08/06 19:50:58.659 [DHCP] DHCP service no need to start in external subnet mode ...
2024/08/06 19:50:58.659 [NBD]  NBD service starting ...
2024/08/06 19:50:58.659 [HTTP] HTTP PXE service is running on x.x.x.x:16000 ...
2024/08/06 19:50:58.659 [PXE]  Now save iventoy config data ...
2024/08/06 19:50:58.659 [HTTP] NBD service is running on x.x.x.x:10809 ...
2024/08/06 19:50:58.660 [PXE]  iventoy config data (data/config.dat) save OK
2024/08/06 19:50:58.660 [PXE]  ===========================================================
2024/08/06 19:50:58.660 [PXE]        iVentoy 1.0.20 [Linux 64] is running now ...
2024/08/06 19:50:58.660 [PXE]  ===========================================================
2024/08/06 19:50:58.660 [TFTP] TFTP service is running ...
2024/08/06 19:50:58.660 [TFTP] TFTP write thread is running 51 ...
2024/08/06 19:50:59.142 [HTTP] API request: <{"method":"query_status"}>
2024/08/06 19:50:59.152 [HTTP] API request: <{"method":"sys_ip_list"}>
2024/08/06 19:50:59.157 [HTTP] API request: <{"method":"get_dhcp_mode"}>
2024/08/06 19:51:53.433 [TFTP] Parse tftp option(tsize,0)
2024/08/06 19:51:53.434 [TFTP] Parse tftp option(blksize,1468)
2024/08/06 19:51:53.434 [TFTP] Unsupported tftp option windowsize 4
2024/08/06 19:51:53.434 [TFTP] TFTP RRQ client x.x.x.x:1827 download <iventoy_loader_16000_uefi> start ...
2024/08/06 19:51:53.434 [TFTP] DHCP ExternalNet client x.x.x.x should use loader ipxe.x64.snp.efi.0
2024/08/06 19:51:53.434 [TFTP] Start send file iventoy_loader_16000_uefi to x.x.x.x:1827 with blksize 1468, has oack 1
2024/08/06 19:51:53.434 [TFTP] Recv an ERROR opcode pkt from client x.x.x.x:1827.
2024/08/06 19:51:53.437 [TFTP] Parse tftp option(blksize,1468)
2024/08/06 19:51:53.437 [TFTP] Unsupported tftp option windowsize 4
2024/08/06 19:51:53.437 [TFTP] TFTP RRQ client x.x.x.x:1828 download <iventoy_loader_16000_uefi> start ...
2024/08/06 19:51:53.437 [TFTP] DHCP ExternalNet client x.x.x.x should use loader ipxe.x64.snp.efi.0
2024/08/06 19:51:53.437 [TFTP] Start send file iventoy_loader_16000_uefi to x.x.x.x:1828 with blksize 1468, has oack 1
2024/08/06 19:51:53.507 [TFTP] Finished send file to x.x.x.x:1828 with blksize 1468 blks 206
2024/08/06 19:51:57.551 [HTTP] DHCP external subnet mode notify discovery client x.x.x.x ipxe/01-70-f8-ae-b2-75-68/uefi/mask:x.x.x.x/gw:x.x.x.x/dns:x.x.x.x
2024/08/06 19:51:57.551 [PXE]  Client 70-f8-ae-b2-75-68 start PXE install in UEFI X64 mode.
2024/08/06 19:51:59.410 [HTTP] 200 HEAD /viso/id/2/mac:x:x:x:x:x:x/busCI:01:80:86:46:1e size 1969795072
2024/08/06 19:52:13.789 [HTTP] API request: <{"method":"sysinfo"}>
2024/08/06 19:52:13.805 [HTTP] API request: <{"method":"sys_ip_list"}>
2024/08/06 19:52:13.809 [HTTP] API request: <{"method":"get_dhcp_mode"}>
2024/08/06 19:52:57.593 [HTTP] Client x.x.x.x:29833 (70) read timeout (close), state=0
2024/08/06 19:52:59.538 [HTTP] Client x.x.x.x:25631 (71) read timeout (close), state=0
2024/08/06 19:53:15.086 [HTTP] Client x.x.x.x:60933 (72) read timeout (close), state=0