ubuntu 22.04 LTS gets stuck on welcome screen

[salima]

i am using an hp laptop (15s fq 2000) and the firmware is american megatrend. i was hoping ventoy’s method would help overcome whatever is creating a problem, but the same as with other installers, the lubuntu 22.04 worked fine and the ubuntu got stuck at the welcome screen. maybe someone here knows what the issue might be, or let me know if it is unrelated and i should be looking elsewhere.